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Warranty:
Warranties offered for items sold by Warehouse Fitness are subject to each
manufacturer’s warranty. Some items may require that you contact the
manufacturer directly for warranty or service claims. The Lifetime Warranty
offered on Phys-X pieces is limited to structural failures under normal home
usage. Replacement parts or repaired parts will be sent directly to the street
address as indicated on the Return Authorization form or to the address where
original shipment was sent. If the address is different, a letter or fax must
be sent to our Customer Care Center along with the part or request. The
warranty for Phys-X items is non-transferable and is good only toward the
original purchases of the equipment. Phys-X’s lifetime warranty does not cover
the failure of the equipment if used in a Commercial or Institutional
environment or if the failure of a part or the unit as a whole is caused by
unreasonable or abusive use or if unit has been altered or changed in anyway or
if pro per and reasonable care has not been given toward the product.
Free Freight and Shipping Included:
The terms “Free Freight” and “Shipping Included” are found on selected items only
and do not include plates and/or dumbbells sold individually. These shipments are
limited to straight deliveries detailed below within the 48 contiguous United States.
Any special services, requests or requirements are not applicable to this program
and will not be offered. In some cases, Freight carriers may not have normal access
to certain areas (island or other remote inland locations) in these events you will
be contacted from Warehouse Fitness for possible service charges prior to shipping.
Normal delivery time is 10 to 14 working days from date of the order receipt
but this time may vary, especially around holidays or other peak shopping times.
Smaller items may be shipped via UPS or FED-EX ground. Sorry, we do not ship to
any APO's, FPO's or P.O. Boxes due to UPS’ and the trucking companies inability
to deliver to those addresses. Most items will be shipped via Common Carrier.
Taxes are applicable to all orders shipping to the states of California and Texas.
You are requested to supply Warehouse Fitness with two phone numbers. This is
in the likelihood that your order will ship via common carrier. The carrier
will contact you to schedule a delivery date. You must be present on the scheduled
delivery date. In the event you are unable keep your appointment you will need
to contact the carrier directly to request another date. Any re-deliveries,
re-routing or storage charges are your responsibility and will be charged to
your credit card number on file with Warehouse Fitness. Orders are shipped
as straight delivery in which the carrier delivers the merchandise to the end of
the truck. It is then the recipient’s responsibility to remove the equipment
from the truck and move it to its final destination. Any additional services
such as a lift gate, inside delivery, or inside set up are not part of our program
and will be charged to the credit card on file if requested by the recipient.
When your delivery arrives, make certain to count the total number of pieces
that you have received and inspect for any visible damages to the product itself
(boxes may get ripped or damaged during shipping). Each carton/box has a tag
affixed to it, stating the total number of pieces we shipped and that you are
to receive. If the number of pieces received does not exactly match the number of
pieces on the freight bill, note the number of pieces received next to your signature
on the freight bill. Any visible damage should also be noted next to your signature
on the freight bill. If, you fail to note any discrepancies or damage
on the freight bill, neither Warehouse Fitness nor the carrier can be held liable.
Any and all claims for damage or shortages must be filed with the delivering carrier.
Warehouse Fitness reserves the right to revise this program and/or services offered
at anytime without prior notice.
Shipping Policy:
Warehouse Fitness reserves the right to accept and ship all orders at its discretion.
Orders are processed and shipped in the order that they are received. All common carrier
shipments are shipped as “straight” deliveries within the 48 contiguous United States.
Any special services, request or requirements are not applicable to this program and
will not be offered. In some cases, Freight carriers may not have normal access to
certain areas (island or other remote inland locations) in these events you will be
contacted from Warehouse Fitness for possible service charges prior to shipping.
Normal delivery time is 10 to 14 working days from date of the order receipt
but this time may vary, especially around holidays or other peak shopping times.
Smaller items may be shipped via UPS or FED-EX ground. Sorry, we do not ship to
any APO's, FPO's or P.O. Boxes due to UPS’ and the trucking companies inability to
deliver to those addresses. Most items will be shipped via Common Carrier.
You are requested to supply Warehouse Fitness with two phone numbers. This is
in the likelihood that your order will ship via common carrier. The carrier will contact you
to schedule a delivery date. You must be present on the scheduled delivery date.
In the event you are unable keep your appointment you will need to contact the carrier
directly to request another date. Any re-deliveries, re-routing or storage charges are your
responsibility and will be charged to your credit card number on file with Warehouse Fitness.
Orders are shipped as straight delivery in which the carrier delivers the merchandise
to the end of the truck. It is then the recipient’s responsibility to remove the equipment
from the truck and move it to its final destination. When your delivery arrives,
make certain to count the total number of pieces that you have received and inspect
for any visible damages to the product itself (boxes may get ripped or
damaged during shipping). Each carton/box has a tag affixed to it,
stating the total number of pieces we shipped and that you are to receive.
If the number of pieces received does not exactly match the number of pieces
on the freight bill, note the number of pieces received next to your signature
on the freight bill. Any visible damage should also be noted next to your signature
on the freight bill. If, you fail to note any discrepancies or damage on the freight bill,
neither Warehouse Fitness nor the carrier can be held liable. Any and all claims
for damage or shortages must be filed with the delivering carrier.
Order Changes or Cancellations:
Changes to an order or cancellation of an order must be made by telephone within 24 hours
of the order being placed to our Customer Care Center 877-232-2763. No changes
or cancellations made by e-mail or fax will be accepted. If you cancel or modify part
of an order, once it has been shipped, any and all freight charges will be applied
to the credit card number on file.
Satisfaction Guarantee/Return Policy:
Your satisfaction is our goal. Should you not be 100% satisfied with your product,
simply return the merchandise within 30 days for a prompt, hassle free refund.
Returns are simple. Call our toll free Customer Care Center (10:00 – 5:00 P.M., Mon.– Fri.)
or email to CustomerCare@WarehouseFitness.com to request a return authorization number,
(no exchanges or returns are accepted without this number). The return authorization number
must be present on the return shipping documents. Once you have received your return
authorization number, it is your responsibility to make the shipping arrangements. You,
the customer are responsible for any and all return freight charges and the product must
arrive in like new condition in their original boxes. Returns must be made within 30 days of
receiving your return authorization number. A refund may be made when the entire product is
received at our facility. A 15% restocking fee will apply and any damage or signs of use may
result in an additional deduction of the refund.
Money Back Guarantee:
Warehouse Fitness prides itself in our ability to offer our customers the lowest prices on the
merchandise we sell. If within 30 days of your purchase, you see the same item advertised
for less, we will happily refund you the difference. For verification purposes it will be
necessary for you to send us the advertisement and proof of purchase. The guarantee is limited to
new exact items in stock with warranties. This warranty excludes any and all cast iron products
including but not limited to: weight sets, dumbbells and plates.
Errors on our site or in print:
We try to ensure that the information contained in these mediums are accurate,
however, our use of 3 rd party sources may result in errors that are beyond our
control. Warehouse Fitness reserves the right to change prices without prior
notice. All products offered are subject to availability and are subject to
change without notice. Any errors on our website or in printed ads will be
corrected where discovered and Warehouse Fitness reserves the right to revoke
any stated offers and to correct any inaccuracies, omissions or errors up to
and including after an order has been submitted and your credit card charged.
If your card has been charged under these instances Warehouse Fitness will
issue a credit back to the card for the full amount charged. The amount and
posting of the credit is subject to the card company, whom dictate the posting
of such credit.
Limits on Quantities:
Warehouse Fitness, at its own discretion, may restrict the amounts of items
sold per order, per person or per household. These restrictions include but are
not limited to canceling or limiting quantities that use the same
billing/shipping addresses or credit card account or multiple orders. Should
this occur, a notice will be sent via e-mail and or to the billing address. We
also reserve the right to limit or cancel any orders and quantities ordered by
independent dealers.
Proprietary Rights:
Content included on or comprising the Warehouse Fitness, including information,
data, software, photographs, graphs, videos, typefaces, graphics, music, sounds
and other material (collectively “Content”) are protected by copyrights,
trademarks, patent or other proprietary rights, and these rights are valid and
protected in all forms, media and technologies existing now or hereinafter
developed. All Content is copyrighted as a collective work under the U.S. and
international copyright laws, and Warehouse Fitness owns, to the fullest extent
allowed by such laws, the copyright in the selection, coordination,
arrangement, and enhancement of such Content. Except as expressly authorized or
licensed, you may not copy, modify, remove, delete, augment, add to, publish,
transmit, participate in the transfer or sale, lease or rental of, create
derivative works from or in any way exploit any of the Content, in whole or in
part. One or more patents are pending that apply to this site. The logos and
other trademarks on the site are the property of their respective owners and
are owned by, licensed to, or, where required, used with permission by
Warehouse Fitness and may not be reproduced, copied, or manipulated in any
manner without the express, written approval of the trademark owner. Warehouse
Fitness.com does not want to receive confidential, proprietary or trade secret
information through the Warehouse Fitness (excluding information relating to
any order you submit). Please note that any information, materials,
suggestions, ideas or comments sent to the Warehouse Fitness.com site will be
deemed non-confidential, and, by submitting any such information, you are
granting Warehouse Fitness an irrevocable and unrestricted license to use,
modify, reproduce, transmit, display and distribute such materials,
information, suggestions, ideas or comments for any purpose whatsoever.
However, we will not use your name in connection with any such materials,
information, suggestions, ideas or comments unless we first obtain your
permission or are otherwise required by law to do so.
Links to 3rd Party Websites:Warehouse
Fitness.com site contains links to other sites. The links are meant to enable
access to publicly available information to those who are allowed to the
Warehouse Fitness.com site only. Warehouse Fitness.com makes no representations
whatsoever about any other Web site which you may access through the Warehouse
Fitness.com site. When you leave the Warehouse Fitness.com site, please
understand that Warehouse Fitness.com has no control over the content on that
Web site. In addition, a link to a non-Warehouse Fitness web site does not
imply and does not constitute sponsorship, endorsement, approval or
responsibility for the content, or the use of such third-party web site.
Warehouse Fitness makes no representation or warranty as to any third-party
products or services. No rights to use or copy the information on this or the
third -party site are granted or implied. These Terms of Service represent the
entire agreement between you and Warehouse Fitness regarding your relationship
with Warehouse Fitness and they super cede any prior statements or
representations. By using the Warehouse Fitness site YOU AGREE TO BE BOUND BY
THE TERMS OF SERVICE. If you are dissatisfied with the Warehouse Fitness.com
site or any content on the Warehouse Fitness.com site or with these Terms of
Servic e, your sole and exclusive remedy is to discontinue using the Warehouse
Fitness.com site. For all other questions regarding our policies please contact
Warehouse Fitness.com Customer Care Center at 1-877- 232-2763 or email us at
CustomerCare@WarehouseFitness.com
Applicable Laws:
Warehouse Fitness.com site is created, operated and controlled by Warehouse
Fitness in the State of Texas, United States of America. As such, the laws of
the State of Texas will govern these terms of service without giving effect to
any principles or conflicts of laws. We reserve the right to make changes to
the Warehouse Fitness.com site and these Terms of Service at any time by
updating this posting. By using the Warehouse Fitness.com site, you agree to be
bound by any such revisions and should therefore periodically visit this page
to determine the then current Terms of Service to which you are bound.
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